Implementation of Virtual Clinics in Malaysia. A new era in digital healthcare services?
People’s behaviour has been largely transformed following the advancement of digital technology. There is no doubt that technology had change the way people shop, bank, and travel, but what’s next?
Digital Healthcare System
Healthcare service will always be needed, as health is one of the essential elements in Maslow’s Hierarchy of Basic Need. With the advancement of technology, healthcare providers have been searching for an opportunity to adapt their skills with this ever-changing world of technology.
Now, the demand for the digital healthcare system is growing faster than ever due to the rising occurrence of the Covid-19 pandemic. With the digital transformation of healthcare service, people get to consult doctors anytime anywhere within their busy schedule while obeying to the social distance guideline.
Digital Healthcare System in Malaysia
Since the pandemic started, the digital healthcare system in Malaysia has also seen a considerable growth. People started to utilise local digital healthcare platforms, such as Doc2Us® for health consultation and medication delivery.
Doc2Us®, your personal pocket doctor.
The first teleconsultation service provider with secured e-prescription system in Malaysia.
The Malaysian government also foresees the importance of digital healthcare. In 2019, the Ministry of Health (MoH) Malaysia has planned to set up virtual clinics nationwide. Prior to the pandemic, the two major aim for health care digitalisation is to increase patients’ access to primary health care services and to reduce health care burden.
To date, 5 government clinics implemented Teleprimary Care (TPC) into their system, providing online services such as virtual consultation, notification of lab test results, health education and booking of the follow-up appointment. Since the first launch of the virtual clinic, approximately 700 patients had registered, with a success rate of 72.8%. With this encouraging data, MoH hoped to adopt telemedicine system to all 145 hospitals and 1700 clinics nationwide in 3 to 5 years’ time.
“As we are moving towards digitalisation in the health sector, the implementation of virtual clinics in Malaysia is a pioneer (move) and we are currently studying the whole process to expand it throughout the country.” said the Deputy Health Minister, Dr Lee Boon Chye.
Image credit: The Malaysian Reserve
During the pandemic, MoH Malaysia also put in their effort in telemedicine service to educate the public and answer Covid-19 related concern. MoH has partnered with Doc2Us®, one of the telemedicine providers in Malaysia, to provide FREE virtual consultation service on Covid-19 related matters via the “MySejahtera” app. This service is still available to date, working 24/7 to answer the public’s concern.
Nonetheless, during this critical period, everyone should be strictly obeying the Standard Operating Procedure (SOP) while taking care of your health. Stay healthy, and together we can fight through this pandemic.
Still have doubts? You can download Doc2Us® app from your app store or open your “MySejahtera” app and talk to us today!
Introducing Doc2Us, your personal pocket doctor at your fingertips. With its name synonymous to “talk to us”, Doc2Us is a mobile application that allows you to talk to a doctor or any healthcare professionals via text chat at any time and from anywhere.